*FREE SHIPPING Continental USA* on all products
except those in the Cold Ship ($15.00) and Frozen Ship (Call for quote) subcategories.
A one time $15.00 Cold Ship Handling FEE will be applied to your total invoice
when a COLD product is added to your cart. You may select as many Cold Ship
items as you would like under this Category for no additional shipping charges.
During the summer the COLD SHIP portion of your order will ship separately form the dry portion.
Depending on in which state you live, Cold SHIP orders ship Monday - Wednesday.
COLD SHIP orders placed at the end of the week will not ship out until the following week.
Please email for shipping quotes on International, APO, Alaska, & Hawaii Orders.
Upon receipt order, please review the contents as promptly as possible. If there are any quality problems or questions, kindly call or email our offices immediately upon receipt. We will review the issue and provide a return authorization or replacement if necessary. Please note that any returns or refunds due to quality problems must be reported as soon as possible and no later than 5 days after delivery. Our warehouse will not process any returns without proper and prior Return Authorization information. Call 866-PKU-FOOD to receive a Return Authorization if you feel there is reasonable justification for a product return. A 15% restocking FEE may apply.
For the protection of our customers, we are unable to accept returns of any food items.